Customer Support | Contact Us

Required Information

Below you will find the information required for each category of request. If you are looking for warranties and returns, please navigate to that page (Support > Warranties & Requests).
Athlete Sponsorship

Are you over an amazing, stylish trail bike rider with photos and videos to prove it? Or do you dominate Pro/Elite level Enduro podiums? If so we'd love to hear from you.

Please send us:

  • Links to your recent awesome, Instagram, Pinkbike or YouTube riding videos/photos:
  • Relevant podium race results from the past 12 months:
  • Number of Instagram followers:
  • Link to your Instagram account:
Influencer Sponsorship

If you are a Mountain Bike riding influencers with more than 10,000 engaged followers/subscribers on Instagram or Youtube, or if you have created mountain bike videos with more than 10,000 views per video we'd love to work with you.

Please send us:

  • Links to your Instagram, TikTok, Youtube, or other socials account:
  • Number of Youtube Subscribers, Instagram followers, other social followers:
  • Links to your top performing Instagram, youtube, or other social posts:
EP | Pro Purchase Program

We offer a reciprocal EP program for Mountain Bike industry employees. 

Please fill out our Pro Purchase Request form using your work/shop email account (not personal email) for an EP account.

Are you a shop employee? Get your shop to sign up for a Dealer account to get the best OneUp Components pricing possible. See Dealer Requests for details.

If you have any other questions about our Pro Purchase Program, please reach out to us -industry@oneupcomponents.com